FAQ's

Why aren't popular advertised brands of incontinence products sold in stores featured by Disposables Delivered? The products offered through Disposables Delivered have been carefully selected based upon their clinical performance. Disposables Delivered trusts in the superior product quality and technology of manufacturers that have has differentiated themselves from popularly advertised manufacturers through product innovation, focus upon wearer comfort, caregiver ease and product performance.

How can I get a product like type that I am currently purchasing?
All of the different brands, types and absorbency descriptions do get confusing!  Click here to find a comparative products available on the Disposables Delivered website to those that may be familiar to you.

Why should I use an incontinence product rather than a feminine hygiene pad?
Most feminine hygiene products are designed for a slow volume of menstrual flow and do not handle urine fast flow, heavy volume and odors well.  A high performing incontinence product will effectively manage the rate of urine flow, neutralize urine odor and lock up the urine for a dry, comfortable fit. 

Aren't all incontinence products the same?
Appearances can be deceiving.  Products may look similar but, there are differences in the quality of materials, design, comfort and performance.  The products featured by Disposables Delivered are technologically superior to most other brands on the market.

Why are there so many sizes of briefs?
Proper fit of a brief ensures the best performance. If you are using the Product Genie, you may notice a recommendation for more than one size of brief in a performance level.  If you are not certain which product will fit best, you can order samples through our Dry Run Program.

How do you know what size of brief is best?
It is very important to determine the proper size of Briefs and Protective Underwear. Use a measuring tape to measure around the waist and the hips.  Whichever measurement is larger is the product size measurement that you should choose.  Measurements for each size and style of worn products are noted with the product information. You may consult the Height and Weight Chart to find the proper size. Please note, for best performance briefs and protective underwear should fit snugly like a pair of brief style underwear.  Loosely applied products are likely to leak.

Will wearing a pad inside of a disposable brief or protective underwear increase the absorbency?
There are specailly designed flow-through "Booster Pads" which may enhance the absorbency of a product.  Keep in mind that in order for an incontinence product to absorb, the absorbent surface of the product must be in contact with fluid.  Any plastic backed pad worn within a disposable brief or protective underwear will actually prevent  absorption of the brief or protective underwear.  Double product use will cause bulkiness, irritation, discomfort and leakage.  Rather than doubling up on products, explore a more absorbent version of a product style that is meets the need. Call us, we can help!

What is the difference among the types Protective Underwear featured?
All of the featured Protective Underwear choices contain "super absorbent" technology to neutralize urine odor and to lock up urine.  All of the Protective Underwear styles have a breakaway seam on the sides for easy removal. Super Plus Absorbency is more absorbent than "Extra" Absorbency. The difference is the amount of absorbent material and additional features detailed in the product descriptions.

Are there wetness indicators on the products?
Most of the adult diaper style briefs feature yellow/tan lines from the front to the back of the crotch area.  These lines will turn to a blue color when the brief is wet.  The wetness indicator will be more evident toward the rear of the product when used by women.

How should soiled products be disposed of?
Used products should be rolled up to contain any materials and odors.  Closure tabs can be used to secure the product. If care is being provided by someone other than the product wearer, gloves used for protection can be pulled inside out over the rolled, soiled product.  Disposal is detailed on the Continence Management Video. Please note that urine is usually odorless until it comes in contact with air.  The odor of feces is unavoidable. A plastic bag may also be used to minimize odors for any used incontinence products.   Incontinence Products should never be flushed in a toilet.   The use of a covered trash container or sealed plastic bag will be necessary. A Disposal System such as the Playtex Diaper Genie XL may be helpful.

How do you cleanse the skin of someone who has been incontinent?
Gently cleansing the skin of one who is incontinent will provide comfort, reduce the chance of skin irritation and minimize odors.  It is always best to wear gloves when providing incontinence care. If the individual has been incontinent of bowel, gently remove any excess stool from the skin using toilet tissue or the unsoiled areas of the used product. Use a pre-moistened Incontinence Wipe to wipe from clean to soiled. Avoid wiping toward the urinary or vaginal opening.  Technique for "Perineal Care" is detailed on the Continence Management Video. Using soap and water may be harsh and drying to the skin.  A number of personal hygeine items are available.  Always choose skin care items which balance the skin pH and provide skin friendly emollients.  Always cleanse the skin after urinary or fecal incontinence. 

Can Incontinence Wipes be flushed in the toilet?
Few wipes are engineered to be flushable.  Always consider wipes to be non-flushable unless the labelling specifies that the wipe is "flushable". Consider your plumbing before flushing. Never flush multiple cloths.